ICG has helped small, mid-sized and some of the world’s largest companies creatively solve challenging business issues. We have many years of experience in executing plans in a broad cross-section of industries including professional services, manufacturing, media, high-tech and natural resources. ICG’s experience provides SAP business users with a unique perspective to help solve detailed specifications and issues.
Our professionals work with you and your staff in close partnership at every level. We provide strategic project definition and management along with the tactical implementation of selected technologies in support of SAP software components.
Project Management
Planning and management
Project documentation and change management
Detailed implementation planning to task level
Resource planning
Risk management and troubleshooting
Data conversion, interface and reporting strategies
Help desk support planning
Business Blueprint
HCM business process and SAP HCM functionality alignment
Process redesign to incorporate SAP HCM best practice
Design of client specific solutions
Realization
System configuration
Report specification and build
Interface specification and build
Conversion specification and build
Unit testing
End user training preparation and delivery
Go-Live and Support
Final cut over and execution
Validate live business processes
Ongoing production support
Post go-live end-user training